Financial Services

Financial services organizations of all sorts are currently suspect given the downfall of banking and Wall Street. Success in this arena means building trust with your clients and sustaining the client focus central to the trusted adviser relationship. Our work with financial services organizations creates laser focus on client relationships, and the internal processes and behaviors necessary to sustain this focus over time. From insuring you have the right players on the team to using the right metrics in the right way to shape performance, we cover the spectrum of critical leadership issues essential to success.

In any organization that is vertically integrated, your various business units can have vastly different agendas – production, retail outlets, logistics. There will be a natural tendency for leaders in each function to solve their own problems with less thought of what it creates for others, causing time wasting conflicts and reducing efficiency and hampering execution. We help senior leaders overcome these tensions with New Brain strategies and tactics to span boundaries, align around a common vision, and effectively reduce conflict.

A global infrastructure results in a leader using one approach to build a chemical plant in South America and another leader using a different approach to build a retail mall in Australia. Moving people across geographies results in variation in operations that often exceeds the standards of practice for the global organization. We partner with our clients to build programs that drive and support common strategies that allow sufficient local tactical variation to enable corporate as well as project success.