The Role of Kindness in Business

Not everyone makes a distinction between being nice and being kind, but we’ll make that distinction now. We’ve written previously about the damage that can be done in the workplace when “being nice” is the mantra (see The Consequences of Nice-ness). Kindness, however, is altogether different. Some people are more emotionally reactive than others. “Sam” is often the most emotionally reactive person at work, and...

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Let’s face it. The best leadership and human resource management minds in America have been trying for decades to find the formula for optimizing human performance. We’ve looked at sports teams, extreme adventurers, and heroes for ideas about how to get more with less. We’ve... Read More


If you are just starting to learn about how brain science can impact us at work, here is an article that provides a bit of brain science and a perspective about how understanding it can make a difference in your work environment. Read More